Electrical on ServiceTitan

Electrical Contractor Websites on ServiceTitan: Every Job Type Gets a Page, and Every Page Books the Right Job

The site we rebuilt for Bleuwave Electrical has more than 1,400 service pages and 36 location pages. That is not a vanity number. Electrical work splits into dozens of distinct jobs, from a dead outlet to a 200-amp panel to a Level 2 charger, and each one deserves a page that books the right job in ServiceTitan.

November 3, 2026 · 9 min read

acmeelectric.com/panel-upgrades
Panel upgrade page
Where panel-upgrade visitors drop off
Visited the panel upgrade page1,200
Started the estimate request210(18%)
Sent a photo of the panel96(46%)
Estimate booked74(77%)

Most leave before the form starts: show price ranges and ask for the photo up front

Illustrative: sample funnel for a fictional electrical contractor

The short answer

An electrical contractor's website on ServiceTitan should book each kind of work as its own job type: troubleshooting and repairs as service calls, panel upgrades, EV chargers and generators as estimate visits with a photo of the panel, commercial work into its own business unit. Safety emergencies go to the phone, the TECL license number appears where Texas requires it, and every booking carries its source.

On this page
  1. One trade, forty different jobs, and a single Contact Us form
  2. Sorting electrical work by project size before it reaches dispatch
  3. A photo of the panel saves a truck roll
  4. Depth that books: one page for each job and each town
  5. TECL numbers, TDLR lookups and the trust an electrician must show
  6. Residential, commercial and the service agreement in between
  7. Ads, calls and the electrician's marketing budget
  8. Building it: order of work and price

One trade, forty different jobs, and a single Contact Us form

Ask an electrician what they do and the honest answer takes a while. Troubleshooting a breaker that keeps tripping. Replacing a panel that an insurer flagged. Wiring a charger for a new car. Installing a standby generator before storm season. Adding recessed lights to a kitchen. Running power to a detached shop. Each job has a different size, a different first question and a different person who should go. Most electrical websites still funnel every one of them into the same box labeled "How can we help?"

ServiceTitan is built for the opposite. Job types, business units and campaigns let the office tell a repair call from a panel replacement at a glance, provided the website told it which was which. This guide is about building the website so it does. The general connection is described on the ServiceTitan integration hub, and our wider thinking on the trade is on the electrical industry page.

Sorting electrical work by project size before it reaches dispatch

Troubleshooting and repairs

Dead outlets, tripping breakers, flickering lights. A service call with a window, typed as repair, with the symptom and the rooms affected in the summary.

Panel upgrades and replacements

An estimate visit, not a service call. The form asks the panel's amperage if known, the age of the home and why the customer is asking: a new appliance, an inspection, an insurer.

EV chargers

Which vehicle, whether the charger is already bought, where the panel is and how far it sits from the parking spot. Those four answers tell the office whether it is a simple install or a panel conversation.

Generators

Portable inlet or standby, fuel type if known, and what the customer wants to keep running. A sales visit, booked with the right person.

Lighting, fans and fixtures

The easiest jobs to book online and the ones customers most often want to schedule without a call. A standard booking with the room and fixture count.

Commercial service

A separate path to a separate business unit, asking for the business name, the site contact and whether a service agreement exists.

Each card becomes a ServiceTitan job type, a business unit and, for anything urgent, a priority. Our web forms guide shows the field map. If you would rather use ServiceTitan's own scheduler for the small jobs, our Scheduling Pro comparison explains where its question options run out for project work like this.

A black-and-white hand holding a phone camera up to an open full-color breaker panel, chalk sparks, a light bulb and a camera flash, collage on tangerine
One clear photo of the panel label answers three questions the office would otherwise ask on the phone.

A photo of the panel saves a truck roll

For project work, the most useful field on an electrical form is not a text box. It is a photo upload. A picture of the panel label, the existing meter or the spot in the garage where the charger should go tells an estimator more than a paragraph from a homeowner who, reasonably, does not know what a bus bar is.

Here is the honest mechanism. The booking fields ServiceTitan documents for its bookings endpoint include a name, contacts, an address, a summary, a job type, a business unit and a priority; an image attachment is not among them. So on the sites we build, the photo is stored securely on the website's own server, and the booking summary carries a private link to it for your team. The estimator opens it before the visit. Nothing about the photo is sent to anyone else.

Depth that books: one page for each job and each town

Electrical searches are specific. People search for a panel upgrade in one suburb or an EV charger installer in another, and a single Services page cannot rank for all of them. The Bleuwave Electrical case study shows the other approach: a ground-up rebuild off WordPress onto a typed React and Next.js architecture, with more than 1,400 service pages and 36 location pages, so a search for a panel upgrade in Gilbert or an EV charger in Scottsdale lands on a page written for exactly that.

Depth pays twice on a ServiceTitan site. The search lands on the right page, and the right page books the right job, because each page's booking button arrives already set to its job type. Here is what every service page in a library like that carries.

Anatomy of an electrical service page that feeds ServiceTitan
Why it mattersWhat it sends to ServiceTitan
A plain answer to the job's first questionCustomers decide whether to call from the first screenNothing yet; this is the reason they book
Booking preset to the job typeNo dropdown for the customer to get wrongThe job type and business unit for that page
Three or four job-specific questionsEstimators arrive preparedA readable summary on the booking
License number and service areaRequired in Texas ads, and reassuring everywhereA ZIP check against your zones before sending
Reviews from the same kind of jobA charger review sells chargersNothing; reviews are placed from your review tools
Tracked phone number and click captureCalls and bookings credited to campaignsThe web session, click IDs and UTM tags

The same depth helps when someone asks an AI assistant for an electrician, as our electrician AI search guide explains, and it is the core of our electrical website design packages.

TECL numbers, TDLR lookups and the trust an electrician must show

  • The license in the ad. Texas 16 TAC 73.51 requires an electrical contractor's name and license number, preceded by TECL, in all advertising soliciting electrical work, with narrow exceptions. A website is advertising, so the number belongs in the footer and on every service page.
  • A link to the lookup. TDLR licenses electrical contractors and individual electricians, and homeowners can verify them through TDLR's License Search. Linking to it is a small act of confidence.
  • Solar, if you sell it. TDLR announced in September 2025 that residential solar retail sales are now regulated by TDLR. An electrician that sells solar should check what that means for its pages.
  • Reviews that would survive scrutiny. The FTC's rule on reviews bans fake and AI-generated testimonials, and Google bans asking only satisfied customers. Ask everyone; our reviews guide covers triggering requests at job completion.
  • Other states, other rules. We start from the Texas rules because we are in San Antonio, and confirm your state's requirements before launch.

Residential, commercial and the service agreement in between

Many electrical contractors run residential service and commercial work through one ServiceTitan account, separated by business units. The website should mirror that split rather than blur it. A homeowner should never land on a page about tenant improvements, and a facilities manager should never be offered a two-hour arrival window. ServiceTitan's API lists a Service Agreements family alongside Memberships, so before the website sells any recurring plan, we confirm with your office which one your commercial and residential plans actually use.

For the big residential tickets, financing belongs on the page. ServiceTitan's help center lists financing integrations with Wells Fargo, GreenSky, Financeit, Synchrony, Service Finance and TURNS, requires an active financing merchant account, and describes the technician presenting plans on the estimate in the Field Mobile App. The website says financing exists and books the visit; the electrician handles the rest. Plans sold online follow the pattern in our memberships guide.

A panel upgrade booked as a service call is a wasted morning for the wrong technician.

Ads, calls and the electrician's marketing budget

Electrical leads cost real money in paid search, and the ones worth the most are the project jobs. That is why every booking and call should carry its source back to ServiceTitan, where it can meet the invoice. ServiceTitan's Google Ads integration sends booked jobs back to Google as conversions, and dynamic number insertion swaps tracked numbers on the site once Google Ads is configured. The setup is in our Google Ads conversion tracking guide; campaign strategy is in Google Ads for electricians and our electrician marketing page.

Building it: order of work and price

  1. 1

    List job types and business units with the office

    Which electrical jobs the website may book, which need an estimate visit, and which go to commercial.

  2. 2

    Write three or four questions per job type

    Then map each answer to a ServiceTitan field or a line in the summary, in writing.

  3. 3

    Build the safety path and the photo upload

    Emergency instructions first, then secure photo storage with private links for estimators.

  4. 4

    Plan the page library

    Job pages and town pages, each with its booking preset, written in the order customers search for them.

  5. 5

    Connect, tag and test

    Bookings with source attached, tested in ServiceTitan's integration environment before your admin approves production access.

Packages are a fixed price by page count, from $1,500 for up to 10 pages to $5,750 for the recommended 51 to 70 page package, which finances at 0% as $1,437.50 down and $359.38 a month for twelve months; libraries beyond 70 pages are quoted after a conversation, per the web design pricing page. Every package includes online booking and one custom third-party API integration. Connecting an existing site starts at $575 after a free review. Start with the free mockup or call (210) 346-0848.

Questions contractors ask about ServiceTitan integration

By job type. Repairs and troubleshooting book as service calls with a window; panel upgrades, EV chargers and generators book as estimate visits with a few project questions and a photo; commercial requests go to their own business unit. Each booking reaches ServiceTitan with a summary, a priority where needed and the web session that produced it.

On the sites we build, yes. ServiceTitan's documented booking fields do not include an image attachment, so the photo is stored securely on the website's server and the booking summary carries a private link to it for your estimator. The customer uploads once, and nobody has to ask for the picture by text later.

In Texas, 16 TAC 73.51 requires an electrical contractor's name and license number, preceded by TECL, in all advertising soliciting electrical work, with limited exceptions. We treat the website as advertising and show it in the footer and on service pages, with a link to TDLR's License Search. Other states set their own rules, which we confirm before launch.

Because electrical searches are specific: a panel upgrade in one suburb, an EV charger in another. A page written for each job and town can match those searches, and on a ServiceTitan site each page's booking button arrives preset to the right job type. Bleuwave Electrical's rebuild carries more than 1,400 service pages and 36 location pages.

Usually they should reach whoever estimates project work, not the service dispatcher. The website routes them by job type and business unit, asks the questions that separate a simple install from a panel conversation, and books an estimate visit. How you staff it is your call; the website just makes sure the request arrives labeled.

New sites are a fixed price by page count, from $1,500 for up to 10 pages to $5,750 for the recommended 51 to 70 page package, with online booking and one custom third-party API integration included. Larger page libraries are quoted after a conversation, and connecting an existing site starts at $575 after a free review.

Kairos · AI chat and booking

Book the job while the visitor is still on the page

Kairos answers questions from your own services, hours and published prices, offers real open times and books the appointment in the chat, at 2 p.m. or 2 a.m. Today it books into a Google or Microsoft 365 calendar; booking straight into ServiceTitan is rolling out. Clio, its dashboard, shows which pages and ads turned into bookings.

Try Kairos on a live demo

Keep reading

Free · No obligation

Book the panel upgrade as a panel upgrade

Tell us which electrical jobs you want more of and how they reach ServiceTitan today. We will map the pages, the questions and the booking, and quote it.

Which of these sounds like you? (pick any)

Rather talk now? Call (210) 346-0848.

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