Kairos pricing

AI Booking Widget Cost: $575 to Build, Then $99, $199 or $349 a Month

Plenty of chatbot pricing pages make you multiply seats by resolutions by add-ons before they reveal a number. Here are the numbers first, then the reasons behind them, then the cases where we would tell you to spend less.

November 1, 2026 · 10 min read

The short answer

Kairos costs from $575 once to build, then $99 a month on Core (up to 500 conversations), $199 on Growth (up to 1,500) or $349 on Pro (up to 4,000). Past a plan's cap, Kairos keeps answering and each extra conversation is $0.35. Plans run month to month with no long contract, billed by DataCram.

On this page
  1. The whole price list, before any fine print
  2. What one conversation means on the bill
  3. What the $575 build pays for before the first visitor types
  4. Core, Growth and Pro, and who each one is for
  5. Choosing a plan from numbers you already have
  6. Seats, resolutions and a flat monthly plan, compared by shape
  7. Where Kairos sits next to a website, an integration or a hosting plan

The whole price list, before any fine print

A Kairos widget has two costs, and DataCram bills both directly. The build is a one-time fee that covers designing the widget for your site, training it on your material and wiring up the first booking connection. The plan is a monthly fee that covers running it: the AI, the Clio dashboard, the handoffs and the tuning. Here is all of it in one place, as published in November 2026. Kairos launched with the Core features working; the items marked rolling out are being added to Growth and Pro plans and are not live yet.

Kairos build and plans, November 2026 (rolling out means announced for that plan, not yet available)
BuildCoreGrowthPro
PriceFrom $575, once$99 a month$199 a month$349 a month
Conversations a monthNone yetUp to 500Up to 1,500Up to 4,000
Each conversation past the capNot applicable$0.35$0.35$0.35
BookingOne connection set upOne calendarMultiple booking typesMultiple booking types; multiple locations rolling out
Handoff to a personRules agreedBy emailBy email; by text rolling outBy email; by text rolling out
Texting confirmations and remindersNoNoRolling outRolling out
Conversion sync to Google Ads, GA4 and MetaTracking set upNoRolling outRolling out
Booking into ServiceTitan, Housecall Pro, Jobber or FieldEdgeRolling outRolling outRolling outRolling out
Two-way ServiceTitan, Housecall Pro or Jobber syncNoNoNoRolling out
Reports and supportClio set upClio, tuning includedClioClio, priority support; custom reports rolling out

Every plan includes the Clio dashboard as it stands today: the funnel, sources and pages, the questions report, searchable transcripts, CSV export and the weekly summary email. So the money you spend has a number next to it from the first week. Nothing on this table is introductory, discounted or tied to a contract term. For what the widget actually does with a visitor, start at the Kairos overview.

What one conversation means on the bill

Plans are sized by conversations because that is the unit that tracks the work. A conversation is one visitor's chat session, however many messages it takes. A homeowner who asks about service area, then hours, then the price of a drain cleaning, then books Thursday at 10, is one conversation. So is a visitor who asks one question and leaves.

A black-and-white hand stacking coins beside a color photo of a brass cash register, chalk price tags, arrows and a speech bubble, collage on coral
Priced by the visit, not by the sentence, so a chatty customer costs the same as a terse one.

That matters for a service business, where the best visitors often ask the most questions. Pricing by message would punish exactly the conversations you want. Clio shows how many conversations the site has had each month, so the count on the plan is never a mystery.

What the $575 build pays for before the first visitor types

  • A custom design. The widget is drawn to match your brand and placed where it helps: a chat bubble, a Book now button, or an inline booking panel on service pages.
  • Training on your site. Your pages, services, service area, hours, policies and published prices become the only material Kairos answers from, as the page on how the AI chat answers explains.
  • One booking connection. A Google Calendar or Microsoft 365 business calendar, or Kairos's own scheduling if you keep no calendar, set up and tested with real bookings. Booking into field-service platforms is rolling out.
  • The Clio dashboard. Built and connected before launch, so the first conversation is already on the record.
  • Conversion tracking setup. Source, medium, campaign and the Google Ads click ID carried through the chat, so each booking can be traced to what sent the visitor; the chat booking tracking guide shows how.

Two things push a build above the starting price, and both are quoted before any work begins. The first is more connections: a second calendar system, a second platform, a second brand. The second is unusual booking rules: jobs that need a deposit decision, crews that only cover certain ZIP codes on certain days, appointments that depend on equipment age. The setup guide shows what the build involves step by step.

Core, Growth and Pro, and who each one is for

Core, $99 a month

A single-location business with one calendar and a few hundred chats a month, such as many of the home service shops we work with. Kairos answers, books, and emails a person when it should. Tuning is included, so the answers improve as Clio surfaces what visitors ask.

Growth, $199 a month

A business with several kinds of appointment (a repair, an estimate, a maintenance visit) and up to 1,500 chats a month. Texting confirmations, text handoff and conversion sync to Google Ads, GA4 and Meta are rolling out to this plan.

Pro, $349 a month

A high-volume site that wants priority support today. Multiple locations, custom reports and a two-way sync with ServiceTitan, Housecall Pro or Jobber are rolling out to Pro, and none of them is live yet.

Read the rolling-out items as a direction, not a feature you can switch on this week. If one of them is the reason you would buy, say so; we will tell you honestly where it stands rather than sell you Growth for a feature you cannot use yet. When texting reaches Growth and Pro, it will run only with the visitor's consent, with STOP honored. Twilio describes A2P 10DLC as "the standard that United States telecom carriers have put in place to ensure that SMS traffic to US end users through long code phone numbers is verified and consensual," and its A2P 10DLC documentation says application senders must register. That is not legal advice; your counsel decides how consent language reads. The ServiceTitan texting guide covers the FCC and CTIA rules in more depth.

Choosing a plan from numbers you already have

  1. 1

    Count what the site gets today

    Monthly form submissions and website calls are a fair floor for how many people want to talk. Visitors who never reached the form are the ones a chat can add.

  2. 2

    Name where bookings live

    One Google or Microsoft 365 calendar fits Core. Several booking types fit Growth. Booking into field-service software is rolling out, and the two-way sync will point to Pro once it arrives.

  3. 3

    Divide by the caps, then add the overage

    Estimate monthly chats, compare them with 500, 1,500 and 4,000, and price any excess at $0.35 a conversation. The cheaper total wins.

  4. 4

    Ask whether ads need the result now

    Clio already credits each booking to its page and ad source on every plan. Sending bookings to Google Ads, GA4 and Meta is rolling out to Growth and Pro.

  5. 5

    Revisit after a month of Clio

    Real conversation counts replace guesses. Plans run month to month, so the plan can follow the numbers.

Seats, resolutions and a flat monthly plan, compared by shape

Customer-service chat tools usually price in one of two shapes, sometimes both at once. Neither is wrong; they were designed for support teams with agents logged in all day. As of November 2026, Intercom prices its help desk per seat and its Fin AI agent at $0.99 per outcome, charged once per conversation (Fin pricing). Zendesk lists its Support Team plan at $19 per agent a month billed annually or $25 monthly, and bills AI agents per automated resolution: $1.50 committed or $2.00 pay as you go (Zendesk pricing).

Per seat or per resolution suits

  • Support teams with several agents already working a help desk
  • Software and online stores with high ticket volume
  • Businesses whose main job for chat is answering, not booking

A flat Kairos plan suits

  • Local businesses with no one staffing chat at all
  • Owners who want a fixed monthly plan with any overage priced in advance
  • Sites where the point of the chat is a booked appointment

The deeper difference is what you pay for. A per-resolution tool charges when it closes a question. Kairos charges a monthly plan sized by conversations, with a published rate past the cap, and then shows you, in Clio, whether those conversations booked anything. For a side-by-side of specific tools, live chat and answering services, see Kairos versus other chatbots.

Where Kairos sits next to a website, an integration or a hosting plan

Kairos is an add-on to a website, not a replacement for one. If your site needs rebuilding, every DataCram website package from $1,500 already includes online booking, so a visitor can pick a time without any AI involved; Kairos adds the conversation on top. Web apps and API integrations start at $575 through our API integrations service, and hosting and maintenance starts at $55 a month. All of it is on the main pricing page.

When would we tell you to skip Kairos? If your phone is answered all day, your site gets few visitors, and nobody asks the same question twice, a booking form will do the job for less. Kairos earns its plan when questions pile up, when leads arrive after hours, or when ad spend needs a booked-job number behind it. Not sure which you are? A free site audit will say, a free mockup shows what a rebuilt site could look like, and the booking connections page shows what your scheduling software allows before you spend a dollar.

Questions owners ask about Kairos

Yes: the build, from $575 once. It covers the custom design, training on your site, one booking connection, the Clio dashboard and conversion tracking setup. After that you pay only the monthly plan you choose. More connections, unusual booking rules and sites busier than the Pro plan are quoted before work starts, so the build price is known before you commit.

One visitor's chat session, however many messages it takes. A visitor who asks six questions and books is one conversation; a visitor who asks one question and leaves is also one. Core covers up to 500 a month, Growth up to 1,500 and Pro up to 4,000. Past the cap, Kairos keeps answering and each extra conversation costs $0.35, with a heads-up at 80% and 100%.

Not with Kairos. Every plan runs month to month with no long contract. The build is a one-time fee, and the monthly plan covers running the widget, the Clio dashboard, handoffs and tuning. We do not publish discounts or bundles, and we do not promise a number of bookings, because Kairos is new and has no client results to base one on.

Texting is rolling out to Growth and Pro and is not live yet. When it arrives, it will send booking confirmations and reminders by text and let staff reply by text, only to visitors who consent, with STOP honored. Twilio's documentation says application senders on 10DLC numbers in the United States must register; that is general information, not legal advice. Today every plan hands off by email.

Because the goal is a booking, not a closed ticket. Per-resolution pricing, such as Intercom's $0.99 per outcome or Zendesk's automated resolutions as of November 2026, suits support teams answering high volumes. A local service business wants a predictable monthly cost, a published $0.35 rate for any conversation past the cap, and proof of booked appointments in the Clio dashboard.

No. The prices are the same on any website, because Kairos installs with one script tag on WordPress, page builders and custom code alike. The difference on a DataCram site built with Athena is convenience: Kairos reads the content directly and stays current as pages change, instead of being refreshed during tuning.

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