Engine guide: Gemini
How to Get Recommended by Gemini: Maps Data, One Robots.txt Token and Your Own Site
Google said in July 2026 that the Gemini app has 950 million monthly users. Ask it for a plumber and it does not guess: it reaches into Google Maps and Google's crawl of the web, the same records you can already edit today. This guide shows which ones count and how to check them for free.
October 9, 2026 · 12 min read
The short answer
To get recommended by Gemini, make the Google data it reads complete and correct: a verified Google Business Profile with accurate hours, categories, photos and steady reviews, because Gemini finds places through Google Maps; a website Google can crawl; and no block on the Google-Extended token, which governs grounding in the Gemini apps.
On this page
- The three drawers Gemini opens before it names anyone
- Google-Extended: the line in robots.txt that quietly opts you out
- Feeding Gemini a Business Profile it can trust
- How to check what Gemini says about you
- Gemini app, AI Overviews and AI Mode are not the same audience
- When Gemini says your shop closes at five and it closes at seven
- Finding Gemini visitors in GA4
- Selling through Gemini: Merchant Center, UCP and Universal Cart
- What a Gemini program from DataCram covers
The three drawers Gemini opens before it names anyone
The Gemini app is not Google Search with a chat box bolted on. It is a separate product with its own rules (one of several engines covered in our generative engine optimization guide), and for a business it draws on three kinds of Google data. The first is Google Maps. Google's help pages say Gemini uses public information from Maps to find places and can show addresses, websites, ratings, opening hours, reviews and an AI summary of a place. That is your Google Business Profile speaking, whether you have touched it this year or not.
The second is content Google has crawled from the web, which Gemini uses for grounding: tying an answer to real pages. Whether your pages may be used that way is decided by a robots.txt token called Google-Extended, covered below. The third is Google Search itself, which Gemini's double-check feature uses to find content that supports or contradicts statements in a response, according to Google's help center.
Google Maps
Name, address, hours, website, rating and reviews from your Business Profile. This is where most local recommendations start, and where a wrong phone number does the most harm.
Google-crawled pages
Your service pages, pricing pages and FAQs, available for grounding in the Gemini apps unless your robots.txt disallows Google-Extended.
Google Search
Used by double-check to test statements against the web. A page that ranks and says the same thing as your profile backs Gemini up instead of contradicting it.
There is a fourth reason to care. Apple and Google said on January 12, 2026 that the next generation of Apple's foundation models will be based on Gemini models, powering future Apple Intelligence features, including a more personalized Siri. What that means for local answers on iPhones is not public yet. Our Apple Intelligence and Siri guide tracks what is known.
Google-Extended: the line in robots.txt that quietly opts you out
Google-Extended is the most misunderstood token in robots.txt. It is not a crawler. Google says it has no separate user agent; Google's existing crawlers do the fetching, and the token only acts as an instruction. What it controls is narrow and specific: whether content Google crawls can be used to train future Gemini models and for grounding in the Gemini apps and in Grounding with Google Search on Vertex AI.
- What blocking does: `User-agent: Google-Extended` followed by `Disallow: /` tells Google not to use your pages for Gemini training or for grounding Gemini app answers.
- What blocking does not do: Google says the token does not affect inclusion in Google Search and is not a ranking signal. It will not remove you from AI Overviews or AI Mode; those have their own controls in Search Console.
- What it cannot touch: your Business Profile. Maps data reaches Gemini whether or not your site blocks the token.
- Where it hides: in robots.txt files assembled from a list of AI bots found online. If yours names Google-Extended, someone made a choice for you.
Feeding Gemini a Business Profile it can trust
Because Gemini reads Maps, the cheapest Gemini work is the dullest: making the profile correct and keeping it that way. An owner who updates hours on the website, the door and Facebook but forgets the profile has told Gemini the old hours with complete confidence. Here is the order we work in.
- 1
Verify and match the basics
One business name, one address format, one main phone number, matching the website footer and every directory. Our entity cleanup guide explains why mismatches make engines hedge.
- 2
Pick categories that describe the work
The primary category is how Maps sorts you. A firm that does metal roofing and gutters should not be listed only as a general contractor.
- 3
Fill hours, holiday hours and services
Gemini can show opening hours straight from Maps. Holiday hours are the easiest to forget; Athena's Hestia agent exists to keep them in sync.
- 4
Earn reviews the way Google allows
Ask every customer, not only happy ones. Google Maps policy bans review gating and any incentive for reviews, even where the FTC rule would allow a neutral one. Reply to the reviews you get. More in how reviews shape AI recommendations.
- 5
Point the profile at a page that agrees with it
Link the website field to a page that states the same services, area and hours in plain text, with LocalBusiness structured data matching what the page visibly says.
None of this is new. That is the point. Gemini rewards the business that already did its local SEO homework, and it punishes the profile that was claimed in 2019 and never opened again. If you want to see how your listing stacks up before you start, the free map pack audit covers the same ground.
How to check what Gemini says about you
Do not ask Gemini "what do you know about Acme Roofing?" Customers rarely ask that. They ask for a category in a place, with a reason attached. Test those questions, the way a customer would phrase them, and write down what comes back.
- 1
Write 10 to 20 real questions
Use the words customers use on the phone: "best roofer in Boerne for hail damage", "who installs tankless water heaters near Alamo Heights". Mix in questions about price, hours and availability. Our prompt tracking guide covers how many and how often.
- 2
Ask them in the Gemini app
Use a clean account where you can, so your own history is less likely to color the answer. Note every business named, in order, and whether yours appears.
- 3
Open the sources
Look for the Sources button at the bottom of a response or inline citations. Google says not every response includes sources, so record when none appear; that usually means the answer leaned on Maps or general knowledge.
- 4
Inspect the place details
When Gemini shows your business, check the address, website, hours and rating against reality. A wrong detail here almost always traces back to the Business Profile.
- 5
Run the double-check
Google's help pages describe a double-check that searches the web for content similar to or different from the response. If it finds pages contradicting your facts, those pages are your cleanup list.
- 6
Repeat monthly and compare
Answers vary from one run to the next. One test is an anecdote; the same questions every month become a trend. The free AI visibility check runs a question through several engines at once through their APIs, which can differ a little from the consumer apps.
Gemini app, AI Overviews and AI Mode are not the same audience
Owners lump Google's AI products together, and the controls do not. A site can be fully visible in AI Overviews and absent from Gemini grounding, or the reverse. This table sets the three side by side on the points that change what you do.
| Gemini app | AI Overviews | AI Mode | |
|---|---|---|---|
| Where people meet it | gemini.google.com and the Gemini mobile apps | Top of a normal Google results page, when Google decides it adds value | A separate tab and conversation inside Google Search |
| Monthly users (Google's figures) | 950 million (July 2026) | Over 2.5 billion (May 2026) | Over 1 billion (July 2026) |
| Main business data | Google Maps place data plus Google-crawled pages | The Google Search index, with query fan-out | The Search index, Maps, Business Profiles and Merchant Center |
| Robots.txt control | Google-Extended governs grounding and training | Googlebot; Google-Extended has no effect | Googlebot; Google-Extended has no effect |
| Opt-out without leaving Search | Disallow Google-Extended | Search Console 'Search generative AI' control or snippet controls | Same Search Console control |
| Links shown | A Sources list when the response has one; not always | Supporting links inside the overview | Supporting links, or a set of web links when it is not confident |
| Your report | None from Google; use GA4 and manual tests | Search Console Generative AI report (impressions) | Search Console Generative AI report (impressions) |
The practical upshot: work on AI Overviews is mostly classic SEO, while Gemini work leans harder on Maps data and on that one robots.txt token. For the engines outside Google's walls, see how ChatGPT and Perplexity choose their sources.
When Gemini says your shop closes at five and it closes at seven
Google says plainly that Gemini can hallucinate and present inaccurate information as fact. Your first instinct will be to argue with it in the chat. That fixes nothing for the next customer. Corrections stick when they are made in the record Gemini reads, so work from the source outward.
- 1.Edit the Business Profile first. Owners can change hours, phone, website and categories in Search or Maps; Google reviews edits before they go live, so allow time for approval.
- 2.Fix the page Gemini cited. If the Sources list points to an old directory listing or a stale page of your own, correct or redirect it. A cited page that still shows 2023 prices will keep being cited.
- 3.Ask third parties to correct their copy. Google says knowledge panel descriptions cannot be edited directly and that you must ask the original source. The same logic applies to any article Gemini leans on.
- 4.Flag the response. Use the thumbs-down button or report a problem inside Gemini. It does not edit the answer for other people, but it puts the error in front of Google.
- 5.Retest on a schedule. Ask the same question after each fix and keep the dated answers. Our walkthrough of wrong business information in AI answers covers the slower cases.
Arguing with Gemini in the chat corrects one conversation. Fixing the Business Profile corrects the next ten thousand.
If Gemini invents something that appears nowhere online, a service you never offered or an award you never won, the cause is usually thin information rather than bad information. The cure is more published facts, not fewer. See AI made up facts about my business for that case.
Finding Gemini visitors in GA4
Since May 13, 2026, GA4 has a built-in AI Assistant channel, and Google's definition names Gemini among its sources. When the referrer matches, GA4 sets the medium to ai-assistant. Visits from AI Overviews and AI Mode are excluded and stay in Organic Search, which is why Gemini numbers and Google AI numbers never line up in the same report.
- Look for the referrer gemini.google.com in Traffic acquisition with session source as the dimension, and add it to any custom AI channel you built before May 2026.
- Do not count on UTM tags yet. Press reports say Gemini began adding UTM parameters to some outgoing links in 2026, but as of October 1, 2026 Google had not documented the values or when they apply.
- Expect missing visits. App traffic often arrives with no referrer at all and lands in Direct. A rise in Direct traffic to a deep service page is worth a second look.
- Pair clicks with answers. GA4 shows who clicked, not who was recommended and called you without visiting. That is why we track the answers themselves.
The step-by-step channel setup, including a referrer regex for every major engine, is in our guide to tracking AI traffic in GA4.
Selling through Gemini: Merchant Center, UCP and Universal Cart
For retailers, Gemini is becoming a checkout lane. On January 11, 2026 Google launched the Universal Commerce Protocol, an open standard built with Shopify, Etsy, Wayfair, Target and Walmart, to power checkout on eligible US retailers' listings in AI Mode and the Gemini app, with the retailer staying seller of record. In May 2026 Google announced Universal Cart, a cart that works across merchants in Search, Gemini, YouTube and Gmail, rolling out in the US that summer.
The entry ticket for all of it is a clean product feed in Google Merchant Center: accurate titles, prices, availability and shipping, matching the product pages. A store whose feed disagrees with its site is asking Gemini to pick a version. Store owners should read our ecommerce GEO guide and, on Shopify, the notes for Shopify stores.
What a Gemini program from DataCram covers
Gemini work is part of DataCram's monthly AI search optimization programs. We put the questions your customers ask to Gemini and the other engines and track the answers over time; clean up your Business Profile, Apple Business and Bing Places so they agree; fix robots.txt and structured data; build pages that answer questions in quotable form; and report the answers every month, not just a score. Athena CMS's Delphi agent asks the engines what they say about you and flags wrong hours, prices or claims, and our AICiteBeam platform tracks share of voice and cited sources between reports.
Programs start at $625 a month and most local businesses land between $625 and $2,250, per our pricing page, with no long contract. The tier is set after a free GEO audit. If your profile is current, your reviews are steady and Gemini already names you, you may not need us; keep testing monthly and spend the money elsewhere.
Questions owners ask us about AI search
Not entirely. Google-Extended controls whether Google-crawled pages can be used for Gemini training and for grounding in the Gemini apps. Gemini can still find your business through Google Maps data from your Business Profile. Blocking the token also has no effect on Google Search, AI Overviews or AI Mode, which use their own controls in Search Console.
Partly. Good SEO helps, because Gemini grounds answers in pages Google has crawled and its double-check uses Google Search. But for local questions Gemini leans on Google Maps, so a strong Business Profile with accurate hours and steady reviews matters as much as rankings. Our page on GEO versus SEO separates the two.
Usually because the competitor's Maps data is more complete, its reviews are more recent, or its pages answer the exact question asked. Compare both Business Profiles field by field and read what the Sources list cites. Our fix page on a competitor getting recommended instead walks through the comparison, and it applies to Gemini too.
No mechanism exists to buy a spot in Gemini's organic answers. Google sells ads in Search and announced a Direct Offers ad pilot in AI Mode in January 2026, but ads are a separate product from the organic answer. Anyone who promises a guaranteed Gemini recommendation is selling something Google does not offer.
Google reviews Business Profile edits before they go live. Changes to web pages wait for Google to recrawl them. Gemini answers also vary between runs, so judge progress over several monthly tests rather than one. We report the dated answers so you can see the trend.
Google says there is no special schema for its AI features and that structured data should match the visible page. LocalBusiness and Organization markup still help Google understand who you are, and that understanding feeds the systems Gemini draws on. Our structured data guide covers which types are worth the effort.
Keep reading
- Inside the answerHow AI Chooses Which Businesses to Recommend: The Mechanism, Step by StepHow ChatGPT, Gemini, Perplexity and Google's AI pick which businesses to name: the search behind the answer, the shortlist, and the signals that tilt it.
- Invisible to the machineChatGPT Doesn't Know My Business Exists: How to Get on the RecordChatGPT says it has no information about your business, or describes a different company. Find the blockage, open the door and get on the record.
- Stars, read by machinesHow Reviews Affect AI Recommendations, Engine by EngineWhich review platforms ChatGPT, Gemini, Perplexity, Copilot and Siri draw on, what the FTC fake review rule bans, and how to build reviews that hold up.
- Engine guide: Microsoft CopilotHow to Show Up in Microsoft Copilot: Bing Is the Front Door, and It Keeps ScoreCopilot answers from Bing's index. Set up Bing Webmaster Tools, Bing Places and IndexNow, then read the AI Performance report to see what Copilot cites.
- Engine guide: ChatGPTHow to Get Recommended by ChatGPT: The Crawler, the Bing Connection and the Short ListHow ChatGPT search picks the businesses it names: the OAI-SearchBot rule, the Bing link, the sources it cites, shopping, and how to track the visits.
- Engine guide: AI OverviewsHow to Get Cited in Google AI Overviews, the Summary That Sits Above Your RankingWhat decides which pages Google AI Overviews cite, what Google says does not matter, how to measure it in Search Console, and how to opt out if you must.
- Everything in Generative Engine OptimizationSee the section
Find out what Gemini tells your customers
Tell us your business and the questions customers ask. We run them through Gemini and the other engines and send back the answers, the sources and a plain fix list.
Which of these sounds like you? (pick any)
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