API & Third-Party Integrations
Your systems talking to each other correctly: CRM, accounting, payments, scheduling and e-commerce connected with retries, idempotent writes and readable logs.
The expensive part of most software is the retyping
Watch a business for an afternoon and you will see the same information entered three times. A lead comes in on the website and is typed into the CRM. The job is closed in the field app and typed into the accounting system. The payment lands in the processor and is matched by hand against the invoice. Each retype costs minutes and, worse, introduces the mismatch that gets found at tax time.
An integration removes the retype. It is a piece of software whose only job is to move information between two systems correctly — the moment it changes, in the right shape, with a record of what moved. That sounds simple and is not: two systems rarely agree on what a customer or an order is, one of them will be offline at the wrong moment, and the fifth time something fails silently is the one that costs money.
We build integrations that expect all of that. Field mapping that is written down and reviewed by the people who own each system. Retries and queues, so an outage means a delay and not a loss. Idempotent writes, so the same order is never created twice. Logging a person can read, so when the accountant asks why a number differs, the answer is a lookup and not an investigation.
The systems we connect are the ones businesses actually run: CRMs, accounting and ERP, payment processors, scheduling and dispatch, e-commerce platforms, email and SMS, and the industry tools that have an API but not a connector. Where a vendor offers a native integration we use it; where it does not, or where it does half the job, we build the rest.
Authentication and permissions are handled the way the vendors intend — OAuth where it exists, scoped keys where it does not, secrets stored properly and rotated. Your data moves between your systems under your accounts, and nothing is routed through a third-party middleware you are paying per task for and could not read the logs of if you tried.
Integrations are usually part of a larger build — a custom system, a web application, an AI workflow — and the pages for those describe the whole. This page is for the case where the systems already exist and the missing piece is the connection between them.
WHAT WE CONNECT
Your systems, talking to each other correctly
CRM and marketing
Leads, contacts and activity kept current in the CRM from the site, the phone and the inbox.
Payments and accounting
Invoices, payments and refunds matched between the processor, the store and the books.
Scheduling and dispatch
Bookings, jobs and technicians in sync between the calendar, the field app and the office.
E-commerce and inventory
Orders, stock and fulfillment moving between the storefront, the warehouse and the ERP.
Built to fail safely
Queues, retries and idempotent writes — an outage delays a record, it never loses or doubles one.
Logged in plain English
Every sync readable by a person, so a question about a number is a lookup, not an investigation.
Two systems that should already talk?
Tell us which ones. We will confirm what each API allows, write the mapping, and price the connection — usually in days.
THREE LENSES
Correct, resilient, and yours
Fields agreed first
The mapping between systems is written and reviewed before it is coded. Most integration bugs are disagreements.
Expects the outage
Retries, queues and alerts, because the other system will be down exactly when it matters.
Under your accounts
Your credentials, your logs, no per-task middleware in the middle of your data.
From double entry to one record
Audit the systems
What each one exposes, what it needs, and where the current retyping and mismatches happen.
Write the mapping
Field by field, with the owners of each system signing off before code.
Build and replay
Connect, then run it against real history to prove it matches before it goes live.
Monitor
Alerts for failures, a log a person can read, and a check-in after the first month's volume.
Questions
Frequently asked
Anything with an API: CRMs, accounting and ERP, payment processors, scheduling and dispatch tools, e-commerce platforms, email and SMS, and the industry-specific tools that expose an API but ship no connector. Where a vendor's native integration does the job, we use it; where it does half, we build the rest.
For simple, low-volume flows they are fine. They struggle when two systems disagree about what a record is, when volume grows and per-task pricing follows, and when something fails silently and the logs are theirs, not yours. A built integration runs under your accounts, retries on failure and keeps a log you can read.
The integration queues the change and retries until it succeeds, and it never creates the same record twice. An outage becomes a delay, not a loss or a duplicate — and you are alerted rather than finding out at reconciliation.
A connection between two systems with a clear mapping is typically one to three weeks, including replaying real history to prove it matches. Multi-system flows take longer and are priced by scope after we confirm what each API allows.
No. The integration runs on infrastructure in your name under your own credentials, with OAuth or scoped keys as the vendors intend. There is no middleware provider between your systems holding your data or charging per task.
Still have a question about API & Third-Party Integrations? Ask us directly — we answer straight.
Start the conversationStart now. Pay monthly. Add nothing for interest.
Put 25% down at signing and spread the rest in equal monthly payments. The total you pay is the price on the proposal.
- Up to 12 months on any project
- 24 months from $15,000
- 36 months from $20,000
Financed projects are hosted on the DataCram platform for the length of the plan.
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